Submit the request
Send the route, timing, cargo, stops, deadline, and contact details. No payment is collected and dispatch is not confirmed.
HHA COURIER SERVICESBOOKING + PAYMENT PROCESS
Review first. Payment second. Dispatch after confirmation.
HHA uses a controlled payment process so customers receive the right price and HHA does not dispatch an unapproved or unpaid job.
HHA reviews the job
HHA confirms route fit, Transit Connect or advance subcontracted Sprinter capacity, availability, handling, and final pricing.
Approve the quote
Review the itemized price, payment requirement, service terms, and delivery window before authorizing service.
Pay securely with Stripe
Approved advance bookings use a $25 deposit credited to the total. New, Rush, STAT, and paid-pilot work may require full prepayment.
Dispatch and track
Once the required payment or approved business terms are verified, HHA marks the delivery dispatch-ready and provides updates.
Receive POD and final receipt
Delivery may include recipient name, signature, photo, timestamps, and approved final charges for waits, tolls, parking, returns, or added stops.
PAYMENT RULES
Payment depends on the relationship and urgency.
- ✓ New one-time customer: full payment before dispatch
- ✓ Rush / STAT: full payment before dispatch
- ✓ Advance booking: $25 deposit, credited to the total
- ✓ Paid route pilot: full payment before the pilot
- ✓ Approved recurring account: weekly invoice or Net-15
- ✓ Net-30: established corporate or government accounts only